Security & Fraud
How to safeguard your crypto from scams?
Last Updated: April 10, 2024Since cryptocurrency is effectively cash used on the internet, scammers will go to extreme lengths in order to take your crypto away from you. This includes spinning up large-scale operations to target specific customers or companies. But don’t be discouraged! By looking out for red flags and following basic security protocols, you can better protect...
Is my information safe with Coinpappa?
Last Updated: April 4, 2024Security is a core pillar of our operation at Coinpappa, and we follow best-in-class security measures for all data collection, storage, and processing practices. These measures prevent unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Please be aware of the risks of transmitting sensitive...
My Coinpappa account has been compromised
Last Updated: April 10, 2024If you think someone else has fraudulently gained access to your account, please start a live conversation with us by using the live chat button in the bottom right corner of this page or send us an email to support@coinpappa.com
I have sent cryptocurrency to a scam
Last Updated: May 26, 2023We’re very sorry to hear! Unfortunately, we aren’t able to refund or recall your cryptocurrency if you’ve sent it to a scam, due to the irreversible nature of cryptocurrency transactions. In this case, we recommend you go to the police and share any details you have about the scam, as this is a crime.
Is it safe to send cryptocurrency to someone else?
Last Updated: April 10, 2024There are a number of fraudulent schemes on the internet aiming to misappropriate cryptocurrency from unsuspecting users. If you are planning on sending cryptocurrency to a third-party, please look out for these common warning signs you might be dealing with a scam: Investment scams often pose as trading platforms or individual “experts” that promise to make...