Account
How do I log in to my Coinpappa account?
Last Updated: April 4, 2024Visit https://app.coinpappa.com/ On the next screen, Enter the one-time verification code we’ve sent to your email. That’s it!
How can I update my name, email address, phone number or residential address?
Last Updated: May 22, 2023Name changes If you have already passed our verification process and have legally changed your name, please provide supporting evidence to prove that you have legally changed your name. If you have not passed our verification process and wish to change the name on your account, please provide an explanation for why the name on your account needs to be changed....
I didn’t receive the verification code to sign in.
Last Updated: April 4, 2024Please try these two steps: Check your spam folder for the email with the verification code Whitelist the email address noreply@coinpappa.com and try again If you’ve tried both of these steps and you still haven’t received the verification email, please contact us at support@coinpappa.com
I get an “unexpected error occurred” message when trying to sign up.
Last Updated: April 4, 2024Sorry, you’re having trouble creating an account! Please contact us through live chat or at support@coinpappa.com and state “Account Registration” -> “Unexpected error occurred” during sign up” . If you have received an error message, please provide a screenshot, so our team can investigate it for you.