Getting Started 9 Why did I receive less than I bought? What are your supported payment methods? I didn’t receive a verification email. How can I contact you? What are your business hours? What age do I need to be to use Coinpappa?
Account 4 I get an “unexpected error occurred” message when trying to sign up. I didn’t receive the verification code to sign in. How can I update my name, email address, phone number or residential address? How do I log in to my Coinpappa account?
Verifications & Limits 9 My ID has expired and I’m waiting for a new one. What can I do? What if I see a black screen or if my camera is not working? How long does the verification take? How can I verify my source of funds? How can I verify my residence address? How can I verify my identity?
Security & Fraud 5 Is it safe to send cryptocurrency to someone else? I have sent cryptocurrency to a scam My Coinpappa account has been compromised Is my information safe with Coinpappa? How to safeguard your crypto from scams?
Other 5 What is your Privacy Policy? You can find our Terms of Use here. Are there any available job opportunities at Coinpappa? Coinpappa isn’t working correctly in my browser. What do I do? How can I report a bug or technical issue?
