Getting Started9 Why did I receive less than I bought? What are your supported payment methods? I didn’t receive a verification email. How can I contact you? What are your business hours? What age do I need to be to use Coinpappa?
Account4 I get an “unexpected error occurred” message when trying to sign up. I didn’t receive the verification code to sign in. How can I update my name, email address, phone number or residential address? How do I log in to my Coinpappa account?
Verifications & Limits9 My ID has expired and I’m waiting for a new one. What can I do? What if I see a black screen or if my camera is not working? How long does the verification take? How can I verify my source of funds? How can I verify my residence address? How can I verify my identity?
Security & Fraud5 Is it safe to send cryptocurrency to someone else? I have sent cryptocurrency to a scam My Coinpappa account has been compromised Is my information safe with Coinpappa? How to safeguard your crypto from scams?
Other5 What is your Privacy Policy? You can find our Terms of Use here. Are there any available job opportunities at Coinpappa? Coinpappa isn’t working correctly in my browser. What do I do? How can I report a bug or technical issue?
