Getting Started 9 I didn’t receive a verification email. How can I contact you? What are your business hours? What age do I need to be to use Coinpappa? How can I get a wallet address? What is Coinpappa?
Account 4 How do I log in to my Coinpappa account? How can I update my name, email address, phone number or residential address? I didn’t receive the verification code to sign in. I get an “unexpected error occurred” message when trying to sign up.
Verifications & Limits 9 Common rejection reasons for verification documents Why do I need to verify my account? How do I increase my limit? How can I verify my identity? How can I verify my residence address? How can I verify my source of funds?
Security & Fraud 5 How to safeguard your crypto from scams? Is my information safe with Coinpappa? My Coinpappa account has been compromised I have sent cryptocurrency to a scam Is it safe to send cryptocurrency to someone else?
Other 5 What is your Privacy Policy? You can find our Terms of Use here. Are there any available job opportunities at Coinpappa? Coinpappa isn’t working correctly in my browser. What do I do? How can I report a bug or technical issue?